The Tekmatic Experience is based on our unique “Premier Partnership” approach. It is based on having extreme trust, service and transparency with our customers. With a high trust relationship, you can be comfortable counting on us to be an extension of your company.
Listen and Learn– We want to listen and learn as much as we can about your goals, strengths, challenges and opportunities. This process helps us understand the best way to work with your company, and provide the right solutions.
Analysis – Tekmatic has a full team of degreed and trained Application Solution Engineers (ASE’s) who will do the proper product sizing, selection and compatibility analysis for your project.
Solution Menu– Tekmatic always provides multiple creative options, allowing you to pick from various price, capability, and feature/benefit solutions.
Right Price– With our open relationship approach, Tekmatic removes communication barriers and game playing in order to get you the right price every time.
Extreme Support– We like supporting our customers. We want to be there when you need us there, and we don’t want to abandon you once you acquire a Tekmatic solution. We also provide training for our products and solutions, so you can get up to speed ASAP, and become an expert on your own.
Continuing Education– We want our partner customers to always be armed with knowledge of the latest and greatest technology on the market. We do this via one on one presentations, lunch and learns, training seminars, webinars, or via casual discussions.